Event Director

Merchandise + E-Commerce

How to adjust merchandise inventory

Managing your inventory available to sell couldn't be easier. Here's the quick rundown on adjusting your inventory level for an item. Start by logging into your account Click Merchandise Manager on the l...

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How to refund merchandise

We make refunding merchandise items for your participants easy. Just shoot us an email at support@imathlete.com with the information below, and we’ll get that taken care of for you! Name of the purchaser be...

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Add Existing Merchandise to Registration

You’ve created the merchandise but it’s not showing up in the registration process, right? Right. Let’s fix that one together... Click Merchandise Manager, on the left side of your main dashboard (und...

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Sales Tax on Merchandise

Only two things in life are certain, right? Given that you clicked a link to Sales Tax on Merchandise, you can probably guess which one of these things we're going to talk about here. The good news is that wit...

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Add Existing Merchandise to the Event Store

From your question, I gather that you’ve already created the merchandise in imATHLETE and just need to add it to your event store, right? Great. Thanks for the softball. Here’s how you do it, quick and easy:...

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Sell Merchandise on imATHLETE

If you’re not already selling merchandise, you’re leaving money on the table. We want to help you pick up that money off the table. Here's what you'll find in this article: How to Add Merchandise Items to...

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Show a larger image on my merchandise item

If you’re selling clothing or some other similar item, it’s good to give people a way to see a larger image. All it takes is some pretty basic HTML. Check this out… THE IMAGE Make sure the larger image is hos...

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Set-up a custom t-shirt question

Chances are that if you’re putting on an athletic event you want to give your participants a free shirt. And odds are that if you’re giving away a free shirt, you’re trying to figure out how to set it up. And t...

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How to Export a Merchandise Report

To export a merchandise report to an Excel file, start out by logging into your dashboard and clicking on the Merchandise Report on the left sidebar. From there, you can: Select your company from th...

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How do I edit merchandise items?

So you've decided you are not leaving money on the table, and you've set up all the merchandise you want to sell with your event. You take a final look at everything, things are looking good, and then, wait! Th...

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