Event Director

Registration Setup + Editing

How to copy an event

The most common way to get your event set up for next year is to copy your existing event and update the information for next year. This will keep your current event in tact, but you can use the set up as a sta...

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Finding your participant data after upgrading an event

If you're having a bit of a panic attack right now because you just upgraded your event and no-no-no all that participant data is gone! I'm here to tell you it's okay. The data is still there, and we will show ...

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Relay Teams Overview

Ahh, relay teams. Cool costumes, decked out vans, loads of team spirit and a little bit different registration setup. Let's go over some important things you should know when setting up a relay team registratio...

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Upgrade vs. Copy Event

So your event is over for the year, and it's time to start thinking about getting it set up for next year. Creating a new event from scratch would be a lot of duplicated effort. The good news is, we have a coup...

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Finding your newly created event on your dashboard

Something tells me that if you've clicked on this article, you may have just set up an event for next year only to go back to your dashboard and find... it's missing. Fortunately, it's not actually missing*. ...

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Class-Specific Edit Registration Close Dates

Sometimes you need to allow athletes in one registration class to be able to edit their registration details for different time periods than athletes in other classes. You can set this up in the class editor....

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Show Registration Classes by Athlete Country

The class location filter allows you to automatically restrict the online race registration classes available to your athletes based on the country their IP address is associated with. This option is enabled ...

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Why can't I preview or launch my event?

Getting an error message about missing payee information when trying to launch or preview your event? You'll need to add your company information to your imATHLETE account (not just to the event) b...

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Add a course map

Though we don't currently automatically generate course maps, there are a couple of places on imATHLETE where you can easily display course maps for people to view. Option 1: UPLOADS Go into Event...

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Show how many slots are remaining in registration

Heck yeah you can! In fact, this is one of the many really cool features of imATHLETE and a great way to instigate widespread panic with the hopes that your event will sell out faster. In some cases, panic is ...

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