Event Director

Registration Setup + Editing

Where do I go to edit an event? Where is Event Setup?

From your dashboard, click one of the "edit" links to the right of your event name. That takes you into Event Setup where you can setup or edit an event and it's affiliated registration.

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Event Setup: What categories do I need?

Hello there. Before we get started, let's just make sure we're all on the same page regarding imATHLETE terminology (which may or may not be different than other companies): EVENT = The overall event that is ...

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Show countdown of remaining slots available in registration

There is a lot of marketing power in having a sold-out event. It's the velvet rope concept - as long as there are a few people who can't get in, it makes the ones who got in feel more special. That means as t...

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Event Setup: Upsell Your Events

Here's a statistic you're going to love: 25% of registrations on imATHLETE have multiple items in their cart. That means imATHLETE registrants are registering for more events or registering more people. What ...

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Event Setup: Cancellation, Deferral, Waitlist, Transfers, Class Changes

Did you know that you can make more money and reduce your workload just by letting people manage their registration themselves? Yes, I said you can make more money. So even if you think you don't want a trans...

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Cancellation Policy: Why Should I Let People Cancel?

Setting up a cancellation policy with imATHLETE means you can let people cancel in exchange for a discount code that they can use for partial entry to another one of your events (or to the same event next year)...

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Deferral Policy: Why do I want to let people defer?

Before I begin, let's just make sure we're all on the same page with terminology. DEFER = allow somebody to cancel from an event and move to a different event TRANSFER = allow somebody to cancel from an event ...

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Waitlist: How it works and why you want it

imATHLETE has an automated waitlist. In other words, when an event is sold out, registrants are prompted to sign up for the waitlist. When somebody cancels themselves from the event, the first person on the wai...

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Mail In Registrations: why it's a good idea to let people pay by check

You know those people who are holdouts for paper registration? They refuse to use the world wide interweb for anything that Big Brother can see. And you know how they call you to beg and plead for you to make a...

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Let participants edit their registration

Here's an interesting little tidbit of info for you: imATHLETE was the first online registration company to ever let people edit (and cancel, and defer, and transfer, and change) their own registration. Yet ano...

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