Event Director

Registration Setup + Editing

Change Class/Race: Why Should I Let People Switch Races on Their Own?

If you have more than two race distances for your event (e.g. 10k, 5k), I can almost guarantee you that at least one person is going to want to make a switch. imATHLETE lets participants make race/class chang...

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Event Setup: Adding custom questions

Chances are that you want to ask your registrants additional questions besides the basic name and address info. And odds are that if you want to ask additional questions, you’re trying to figure out how to set ...

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Reorder / rearrange custom questions

You can put your custom questions in any order you want. By default, they appear in the order in which you created them. However, all you have to do is click the arrow to the right of the question in order to m...

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What standard questions are automatically asked in registration?

When you create registration on imATHLETE, we will automatically include what we affectionately call the "standard questions" and the "sorta standard questions". Standard Questions can not be removed from regis...

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Can I Hide Questions From the Registration Form?

There are, for all intents and purposes, three types of questions on the registration form: Standard Questions Sorta Standard Questions Custom Questions Each type of question has different rules relative to y...

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USA Triathlon (USAT) questions in registration

Psst - you may have heard that USAT membership prices increased on January 1st, 2016. Not to worry! We've got you covered. On January 1st, the membership and pricing changes silently went live on our system, so...

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Ask Different Questions for Different Classes/Races

Yet another helpful thing about imATHLETE is that when you create your custom questions, you can separate the custom questions by class/race. This means that you can define which participants are asked which q...

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Custom Questions and Team Registration

There are certain questions you want to ask of all participants and, in some scenarios, maybe team captains are the only one to answer a question for the team. You've got a couple of options to satisfy these s...

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Create a Question With Limits / Inventory

Let's say you want to offer participants a certain item, but you have limitations on the amount available. Perhaps there is a bus ride to the start line, but a only certain number of seats for each departure ti...

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Why does imATHLETE automatically ask Estimated Finish Time?

Estimated Finish Time, in imATHLETE lingo, is a Sorta Standard Question. It's not quite a standard, required question like name and address, but at the same time it isn't a complete custom question. That's be...

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