Event Director

Registration Setup + Editing

How do I launch registration?

Ready to launch registration to the public? Wonderful! It's simple. Go into Event Setup Click the Confirm link (left side of page) Click the Launch Registration! button at the bottom o...

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Event Setup: Descriptions of each page

I know you're all eager to set up the registration pages for your event, training program, club or whatever you're working on now. And, guess what, I'm eager to get you going on it. But before we begin, I wan...

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Can I Edit the Size of My Relay Team in Event Setup?

Relay classes require the person registering the team to enter all team members' information at the time of registration. Because of the way relays are set up, you aren't able to edit the number of participants...

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How to hide your cancellation policy

If you would like to hide your cancellation policy from participants, just follow the steps below! From your account Dashboard: Click ‘edit’ next to your event name Under Event Setup click ...

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How do I copy a class?

Copying an existing class within your event is pretty simple. Here's how: Start by logging in to your dashboard Click edit next to your event name Click the Classes + Categories link on the left sideba...

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How to set up waves or heats

If you're looking to set up different start times for your participants, the Waves / Heats feature is just for you! To set up Waves / Heats for your event: Log in to your dashboard Click edit next...

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What is Rapid Registration and how do I use it?

Rapid Registration takes the already fantastic registration process and reduces it down to the bare essentials. With Rapid Registration, the sign up flow looks like this: Select a class and sign the ...

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Event Setup: Notifications

Registration Notification Are you a glutton for punishment? Do you want to receive notification whenever somebody registers? How about whenever somebody cancels? If anybody wants to receive these notifications,...

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Creating Your First Event

Ready to set up your first event but don't know where to start? You’re in luck! We're here to guide you through the process of setting up registration for your first event. Once that’s set up, check out the end...

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Hide how many slots are remaining in registration

Sometimes showing the number of registration slots available is a really good idea. It creates a sense of urgency which translates into more registrations. Sometimes, though, you may not really want to show th...

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