Event Director

Event Administration

Not seeing your Custom Registration Background?

Not seeing your Custom Registration Background? 1. From the Account Dashboard click the ‘Custom Registration Builder - New!’ link 2. Select an event from the Event drop down menu 3. Click the ‘Publish’ b...

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Does imATHLETE have a volunteer platform?

Why yes we do! In fact, we've got the best in the business (says the person who is a bit biased). You've actually got a couple of different volunteer options with imATHLETE. Many events utilize imATHLETE's e...

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Edit a discount/coupon code

Want to modify the dates your discount code is valid? Change the number of times it can be used? Edit the events or registration classes it can be used with? Well, you're in the right spot. Editing a discount c...

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I launched registration but people can't register. Help!

From what I gather, you clicked the orange Launch Registration button on the Confirm page of Event Setup, however people are still unable to register. There is most likely a very easy solution for this - and i...

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How can I delete an event?

Click the red delete link on your dashboard Once you have completed all of the steps in Event Setup, you can delete any of your events right from your dashboard so long as no one has signed up for that eve...

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How to view your registration page

Want to take a look at your registration as a participant see it? It couldn't be easier. You've got a few different options here, so read on for the details! Previewing your registration for a live event This ...

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Membership

The Membership feature must be enabled by imATHLETE. Contact us if you'd like to set this up for your company! Membership is a type of registration option designed specifically for club-like memberships. The g...

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Where can I see a quick breakdown of registration numbers?

Right from your dashboard! Just click the red Updates link under the name of your live event, and a lovely infographic will appear. Your registration data will display in both a table format as well as in a pi...

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Auto Apply Discount + Invitation Code

This feature must be enabled by imATHLETE. Contact us if you'd like to get this set up for your company! Ever wanted to have one code that automatically applies both an invitation code and a discount code? Wel...

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How Family Registration Works

Sometimes, you just get really tired of typing your address over and over and over again. Especially if you're, say, signing up each of your five kids for an event and have an address like "8675309 Zzyzx Road."...

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