Data Exporter

The Data Exporter feature allows you to automatically export specific pieces of data via email or FTP on a pre-determined schedule. 

To use this feature, you will need to get in touch with your CSM or with RD Support at

Here's what we'll need to get this set up.

1. Data Requirements - Tell us what data you'd like us to send. This can be an existing report, or you can request other specific fields.

2. File Name - What should we name the file that we send to you?

3. Email or FTP? - We can send the data either by email or FTP.

Email Requirements

      1. To Recipients
      2. CC Recipients
      3. Email Subject
      4. Email Body
      • Note: If you are looking to have a pre-existing report emailed to you, you can schedule that through your dashboard as well. Learn how here

FTP Requirements

      1. Hostname/IP
      2. Port
      3. Use SSL (Yes | No)
      4. FTP Login
      5. FTP Password
      6. FTP Destination Path (Optional)

4. When Do You Need It?

    1. Starting Time in hh:mm format. You may also optionally specify a starting date
    2. Ending Time in hh:mm format (optional). You may also optionally specify an ending date
    3. Starting Time Zone
    4. Ending Time Zone
    5. Repeat Every: [Number]
    6. Period: (Minutes | Hours | Days | Weeks)

FTP Example

In this example, we'll automatically send the Repeat Participants by Event report to the FTP directory Imports\Repeats once per week.

1. Data Requirements - Repeat Participants by Event Report

2. File Name - RepeatParticipants2016.xlsx

3. Email or FTP? 

  • FTP
  • Hostname/IP: 123.456.789.001
  • Port: 21
  • Use SSL (Yes | No): Yes
  • FTP Login: exampleperson
  • FTP Password: examplepassword
  • FTP Destination Path (Optional): Imports\RepeatParticipants

4. How Often?

  • Starting Time: 12:00 am
  • Ending Time: none
  • Starting Time Zone: PST
  • Ending Time Zone: none
  • Repeat Every: 1
  • Period (Minutes | Hours | Days | Weeks): Weeks

Email Example

In this example, we'll set up the Registration Details report to automatically be sent via email once every thirty minutes between 9:00 am and 11:59 pm on the first day registration opens. 

1. Data Requirements - Registration Details Report

2. File Name - RegistrationDetails2016.xlsx

3. Email or FTP?

  • Email
  • To Recipients:
  • CC Recipients:
  • Email Subject: Monthly Registration Details Report
  • Email Body: Here is the monthly Registration Details Report.

4. How Often?

  • Starting Time: 9:00 am on 12/01/2016
  • Ending Time: 11:59 pm on 12/01/2016
  • Starting Time Zone: PST
  • Ending Time Zone: PST
  • Repeat Every: 30
  • Period: (Minutes | Hours | Days | Weeks): Minutes