Data Exporter

The Data Exporter feature allows you to automatically export specific pieces of data via email or FTP on a pre-determined schedule. 

To use this feature, you will need to get in touch with your CSM or with RD Support at rdsupport@imathlete.com


Here's what we'll need to get this set up.

1. Data Requirements - Tell us what data you'd like us to send. This can be an existing report, or you can request other specific fields.

2. File Name - What should we name the file that we send to you?

3. Email or FTP? - We can send the data either by email or FTP.

Email Requirements

      1. To Recipients
      2. CC Recipients
      3. Email Subject
      4. Email Body
      • Note: If you are looking to have a pre-existing report emailed to you, you can schedule that through your dashboard as well. Learn how here

FTP Requirements

      1. Hostname/IP
      2. Port
      3. Use SSL (Yes | No)
      4. FTP Login
      5. FTP Password
      6. FTP Destination Path (Optional)

4. When Do You Need It?

    1. Starting Time in hh:mm format. You may also optionally specify a starting date
    2. Ending Time in hh:mm format (optional). You may also optionally specify an ending date
    3. Starting Time Zone
    4. Ending Time Zone
    5. Repeat Every: [Number]
    6. Period: (Minutes | Hours | Days | Weeks)

FTP Example

In this example, we'll automatically send the Repeat Participants by Event report to the FTP directory Imports\Repeats once per week.

1. Data Requirements - Repeat Participants by Event Report

2. File Name - RepeatParticipants2016.xlsx

3. Email or FTP? 

  • FTP
  • Hostname/IP: 123.456.789.001
  • Port: 21
  • Use SSL (Yes | No): Yes
  • FTP Login: exampleperson
  • FTP Password: examplepassword
  • FTP Destination Path (Optional): Imports\RepeatParticipants

4. How Often?

  • Starting Time: 12:00 am
  • Ending Time: none
  • Starting Time Zone: PST
  • Ending Time Zone: none
  • Repeat Every: 1
  • Period (Minutes | Hours | Days | Weeks): Weeks

Email Example

In this example, we'll set up the Registration Details report to automatically be sent via email once every thirty minutes between 9:00 am and 11:59 pm on the first day registration opens. 

1. Data Requirements - Registration Details Report

2. File Name - RegistrationDetails2016.xlsx

3. Email or FTP?

  • Email
  • To Recipients: yourname@yourcompany.com
  • CC Recipients: yourboss@yourcompany.com
  • Email Subject: Monthly Registration Details Report
  • Email Body: Here is the monthly Registration Details Report.

4. How Often?

  • Starting Time: 9:00 am on 12/01/2016
  • Ending Time: 11:59 pm on 12/01/2016
  • Starting Time Zone: PST
  • Ending Time Zone: PST
  • Repeat Every: 30
  • Period: (Minutes | Hours | Days | Weeks): Minutes