imATHLETE has an automated waitlist. In other words, when an event is sold out, registrants are prompted to sign up for the waitlist. When somebody cancels themselves from the event, the first person on the waitlist is automatically notified via email and moved into the event.
Two reasons you should have a waitlist for your sold out event
1. Make more money
2. Ensure that your event is always sold out - even after participants cancel
1. PRICE: imATHLETE automatically charges waitlist participants the full entry fee to be on the waitlist. If they don't get in, they will automatically receive a discount code valid for another event in your company within the number of months you specify in the setup. (See below.)
2. AVAILABLE SLOTS: Limit the number of waitlist slots to about the same number of expected cancellations.
3. REFUNDS: If people don't get in on the waitlist, you can go into Participant Details, cancel them and issue a refund if you like. Learn how here. You may also want to expire the discount code they were issued.
The waitlist will only activate once your entire event is sold out and will not take into account individual class limits. Even if one class sells out, the waitlist will not be enabled until your whole event is full.
That's it! Done. Isn't making money simple?
If your event is sold out and the waitlist is enabled, your athletes will see something like this on the registration page:
They'll also need to agree to the waitlist terms. The company name and discount code terms are set up in the Cancellation, Deferral, Waitlist setup above, the rest cannot be edited.
Once someone is selected from the waitlist, they'll receive an email similar to this: